Automatic Remote Maintenance (ARM)
Using ARM your alarm company can verify that your entire security system is fully functional down to the last ‘nut and bolt’, giving you complete confidence and peace of mind in your security arrangements.
|
Secure and Convenient
ARM enhances your security by constantly checking on the electrical status and functional capability of your alarm system.
Regular reporting by your alarm system to the maintaining installation company takes the hassle out of service visits and ensures it is always operating at its peak performance level.
|
Full signalling and warning analysis
The correct operation of signalling equipment to the alarm receiving centre is reassured, along with a full test of the external sounders, initiated by the user.
|
Detector performance analysis
All detectors are regularly checked to ensure your complete protection. Regular reminders to walk-test the system are given.
|
Formal reporting
At a pre-set time, the control panel will call the service desk and upload a full report on the status of your system. This report may be printed and copied to you, if required.
|
DD243 and EN50131 / PD6662
ARM software incorporates the very latest technology to conform with the current police
and European requirements on false alarm reduction.
|
|
|
|
Banham After Sales Service
|
|
Routine Maintenance Inspection
All Banham intruder alarm installations comply with Standards BS EN ISO 9001:2000 and the requirements down by the National Security Inspectorate (NSI).
If the system is connected to ARC it is a Police and NSI requirement that the system must the subject to two inspection visits per annum, However, systems without remote signalling (bells only) require just one visit. Calls are pre-booked by Banham and notified well in advance to give clients the opportunity to contact us, if the prearranged date is inconvenient.
During the maintenance visit, the intruder alarm is tested to ensure that it is functioning correctly. Any developing fault found would be rectified accordingly at no charge other than for replacement components which are outside the 12 month guarantee period. An important feature of the inspection is the checking of the batteries and fuses within the system, which are replaced as necessary free of charge.
A further advantage is that our emergency service
department is available 24 hours a day with attendance within 4 hours if required. All our engineers are equipped with on board portable computers, which relay real-time information relating to your service requirements.
Details of the visit are then instantly relayed back to our control centre.
Optional extended warranty contract provides free service for the maintenance of the intruder alarm system 24 hours a day, to include parts and labour.
Insurance: It may be a requirement of your insurance that your system is covered by a routine maintenance contract, for which you may be eligible for a discount on your contents insurance cover.
|
|
|
Our Price Promise - Charges
We guarantee not to raise the annual maintenance and monitoring charges above the annual rate of inflation.
|